Refund Policy

Refund Policy

Last Updated: October 2026

1. General Cancellation Rules

● All registrations for Genesis:Reloaded are non-refundable and non-transferable unless otherwise stated for specific events.

● Participants are requested to double-check event categories before payment.

2. Event Cancellation by Organizers If an event is cancelled due to administrative, technical, or unavoidable reasons:

● Participants will be notified via email or website announcement.

● Refunds (full/partial) will be processed only if the organizers announce eligibility, based on the event type.

3. Participant-Requested Cancellation

● No refunds will be provided for:

○ Mistaken registration

○ Change of plans

○ Failure to participate

○ Technical issues from the participant’s side

4. Technical Payment Failures In case of double payment or failed payment:

● Participants must send proof of transaction to genesisreloaded.mmc@gmail.com

● After verification, refunds for duplicate/failed transactions will be processed within 7–14 working days.

5. Modification of Events If event dates or schedules are changed:

● Registrations will be automatically carried forward.

● Refunds will not be issued unless the event is fully cancelled.

6. Contact for Refund & Cancellation Issues

📧 genesisreloaded.mmc@gmail.com

📍 Madras Medical College,

Park Town, Old Jail Complex,

Poonamallee High Road, Chennai – 600003